If your support issues are not answered here please feel free to contact us at (888) 281-5565. Someone is available to help you 24 hours a day. The most common support issues we receive are setting up email. Below are the basic settings. In order to use an email client to send and receive mail messages, you must designate a new incoming (POP) mail server and a new outgoing (SMTP) mail server.

If you can't add new POP or SMTP servers, you will need to change your current server
settings. Write down your current settings - you may need to revert to your original settings
later if you decide to send and receive messages from your other email addresses.

Help with Outlook E-Mail: Click here
Help with Outlook Express E-Mail: Click here

Here are some error codes encountered with dialup internet sometimes

Here are the basic server settings for usaconnex E-Mail:

(1) Display Name: Name that will appear to person receiving your email message

(2) E-mail address: your usaconnex Mail address (i.e.,user@usaconnex.com)

(3) Incoming Mail (POP3) Server: mail.usaconnex.com

(4) Outgoing Mail (SMTP) Server: mail.usaconnex.com

(5) Account Name/Login Name: your usaconnex Mail name (ie: "user@usaconnex.com")

(6) Password: your usaconnex Mail password

Cancel your current account
Click here for help with canceling your current account.

How do I disable Windows Messenger?

First there was Spam (junk emails), then popup ads to annoy surfers. Now the latest trick is called IP Messaging. With software programs such as IP Messenger or Xazoo advertisers are now able to send advertisements straight to your computer via your IP address using software automatically installed in Windows XP and Windows 2000.

In Windows XP:

(1) Select "Start"
(2) Choose "Control Panel"
(3) Choose "Administrative Tools"
** note in Windows XP Home edition, Administrative Tools is in Performance and Maintenance
(4) Choose "Services"
(5) Right-click on "Messenger"
(6) Select "Stop"
To permanently disable Messenger:
(7) Right click "Messenger"
(8) Select "Properties"
(9) Change "Startup Type" to "Disabled" and click "OK"

In Windows 2000:

(1) Select "Start"
(2) Choose "Settings"
(3) Choose "Control Panel"
(4) Choose "Administrative Tools"
(5) Choose "Services"
(6) Right-click "Messenger"
(7) Select "Properties"
(8) Click "Stop" To permanently disable Messenger:
(9) Change "Startup Type" to "Disabled" and click "OK"

In Windows NT:

(1) Select "Start"
(2) Choose "Control Panel"
(3) Choose "Services"
(4) Right-click "Messenger"
(5) Select "Properties"
(6) Click "Stop" To permanently disable Messenger:
(7) Click "Startup"
(8) Change "Startup Type" to "Disabled" and click "OK"

What about Windows 95 or Windows 98 IP Messaging?

Although the technology for this type of IP Messaging is available in Win95/98, it was in the form of a program called WinPopUp. It can be installed or uninstalled from Add/Remove Programs. In Windows 95, it is found in the Accessories section, while in Windows 98 it is installed through System Tools.

Please read all help notes carefully and use at your own risk. usaconnex accepts no responsibility for any damage that results from using help from our site. These methods have been tested by us and work, but information is provided without warranty.